1. 1. There are no refunds on tickets, except in the event that the show has been cancelled by the promoter, or as required by law.
2. The right of admission is reserved by the box office staff at the venue.
3. Concession holder tickets can only be purchased in person at the venue and upon production of relevant ID to Reception staff  (such as student, pensioner, concession).
4. Latecomers can be admitted until there is a convenient break in the program, if at all, and admission is at the discretion of the box office personnel on the night of the performance.
5. Tickets will only be issued upon full payment.
6. Subject to availability, tickets may be available for purchase at the box office one hour prior to each performance.
7. Every patron must have a valid ticket.
8. By clicking the “Finalise Order” button, you are agreeing to the above terms and conditions of sale, including the refund and exchanges sections. All orders are subject to credit card approval and billing address verification.
9. CHRG (Castle Hill RSL Group) assumes no responsibility for any error, omission, interruption, deletion, defect, delay in transmission, or line failure and reserves the right to add, withdraw or substitute artists and to vary the program should the need arise.
10. Persons residing within 5kms of the participating CHRG (Castle Hill RSL Group) venue must be a member of CHRG, must be signed in by another CHRG member, or must possess a membership of another RSL club, to gain entrance into any CHRG venue on the night of the event.
11. A nominal 2% booking fee will be applied to the total value of all tickets acquired via CHRG and TicketSearch, serving as a standard administrative charge to facilitate seamless booking processes and enhance the overall ticketing experience

Our entertainment and events spaces cater for those requiring accessible or special needs seating.

Patrons should call the venue on 02 8858 4800 for more information.

The Companion Card is designed to uphold the rights of individuals with disabilities who need a companion, by ensuring equitable ticketing practices at events and venues. Castle Hill RSL Club has an arrangement with our entertainment providers to offer a complimentary ticket for Companion Card holders.

Companion Card holders must contact the Castle Hill Box Office on 02 8858 4800 or visit in person to purchase.

Please be aware that first-time buyers are required to submit a copy of the front side of a valid Companion Card as evidence of issuance, which is highlighted in the Companion Card terms & conditions.

1. This club is required by law to make available to its members information that relates to the management and financial administration of the club including:

   1. 1. A register of disclosures made by the directors and employees of the club.
   2. Details of the overseas travel made by the directors and employees of the club.
   3. Details of loans given by the club to employees.
   4. Details of contracts of employment of top executives.
   5. Details of the payments made by the club for consultant services.
   6. Details of legal settlements made by the club with a director or an employee of the club.
   7. Details of legal fees paid by the club for a director or an employee of the club. Sign 2C_150519
   8. The club’s annual gaming machine profit.
   9. The amount applied by the club to community development and support.
   10. Details of training completed, or exemptions claimed, by a director, club secretary or manager of the club.

   AND

   The club must provide quarterly financial statements to its board for adoption, and make them available to members, including:

   1. The club’s profit and loss accounts and trading accounts for the quarter, and
   2. A balance sheet as at the end of the quarter.

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