RESPONSIBLE CONDUCT OF GAMBLING

GAMBLING POLICY STATEMENT

CHRG (Registered as Castle Hill RSL Club LTD) supports the ClubsNSW “Club Code of Practice” as issued in March 2023 and the following CHRG Policy Statement reflects the requirements of this code.

CHRG acknowledges the responsibility and privilege of holding a license to operate gaming machines and other forms of gambling within the state of New South Wales. Our hospitality venues, including Castle Hill RSL Club, Club Parramatta, Lynwood Golf and Country Club and Castle Hill Bowling Club, encourage the responsible use of gambling facilities within the Clubs and abides by the Club Gaming Code of Practice.

Policy Statement

The Board of CHRG has formally adopted the following policy statement and will always:

• Ensure the provision and use of gambling products occurs in a safe and enjoyable manner;
• CHRG will prioritise customer welfare and sustainable gambling activities;
• CHRG will adopt responsible gambling and harm minimisation measures in accordance with the
• Club Gaming Code of Practice; and
• CHRG will promote the social and economic benefits of responsible gambling and the gaming industry.

OUR APPROACH TO RESPONSIBLE GAMBLING

The program includes the following components:

• Responsible Gambling Policy Statement
• Restricted access to gaming areas
• Restricted access to cash
• Player welfare procedures
• Exclusion options
  • Self-exclusion
  • Partial exclusion
  • Family initiated exclusion
  • Venue initiated exclusion
• Anti-money laundering and counter-terrorism financing (AML/CTF) policy